AVP Deposit Operations
We have a AVP Deposit Operations position open! You will be responsible for overseeing the daily processes within Deposit Operations and Fraud Department; ensure activities run smoothly and efficiently; promotes the image of the Bank in a professional and positive manner.
You will maintain quality control of systems, policies and procedures and performs direct supervisory duties of department staff and coordinate staff for coverage in all related areas.
At CCFBank we are in the business of Making More Possible by delivering exceptional customer experiences in every interaction, every day! We strive to be the bank our communities trust to Make More Possible!You'll find purpose in your work at CCFBank, but you'll also find great benefits and a place filled with respectful, caring people.
We want our employees to enjoy good work-life balance and earn a great living wage.
CCF provides the training and developmental tools to excel at your job and move up to your next opportunity! Who is right for this job?Someone who is detail oriented, organized, and strategic.
Can work with all areas of the business and think analytically.
PRIMARY RESPONSIBLITIES:
The following duties are primarily performed and are essential for this position.
Employees are expected to be able to perform each of these job duties satisfactorily and successfully to be qualified for the position.
Other duties may be required and assigned.
Reinforces the application of superior customer service through his or her own example along with appropriate follow through with involved customers and employees.
Oversees the daily department functions; takes ownership and ensures timely responses are provided; ensures activities run smoothly and efficiently.
Assumes responsibilities in the absence of staff members or in overload situations.
Functions include but are not limited to:
Overdraft and daily account transaction processing; Processing checking, savings, safe deposit box, IRA and certificate of deposits accounts.
Online and Mobile Banking, online services including billpay and mobile deposit.
Debit Card, Wire, and ACH processing.
Legal requests including garnishments and levies.
Records requests and research for deposit accounts.
Audit of account opening and maintenance.
BSA/AML and Fraud alerts, cases, reviews and filings.
Provides supervision, guidance, coaching, recognition, motivation and training to department personnel; Ensures quality control and establishes customer service guidelines.
Monitors the productivity of department personnel to ensure processes are consistent and compliant.
Observes employee demeanor, answers questions and recommends corrective solutions to concerns, complaints or poor performance.
Performs personnel actions including performance appraisals, disciplinary actions, and interviewing candidates for employment; supervises the daily activities of the department including, but not limited to, effective delegation of assignments, developing work schedules and providing necessary training.
Collaborates and works with VP Deposit Operations on projects, initiatives and other duties as needed.
Assures regulatory and audit compliance, procedure quality control and recommends and initiates corrective actions; ensures the department is in compliance with established Bank policies, procedures and state and federal regulations.
Develops, administers, implements and enhances Operations systems.
Reviews existing systems and strategies for enhancements as a result of business goals, competitive pressures and to better serve customers; researches best practice operations methods.
Treats people with respect; keeps commitments; Inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions.
Assures compliance with all Bank policies, procedures and processes, and all applicable state and federal banking laws, rules and regulations; adheres to Bank Secrecy Act (BSA) responsibilities that are specific to the position.
Completes administrative tasks correctly and on time; supports the Bank's goals and values; benefits the Bank through outside activities.
Performs other duties as assigned.
EDUCATION AND/OR EXPERIENCE REQUIREMENTS Three (3) years of supervisory experience in the financial industry.
Seven (7) years of operations experience in a financial institution or business environment.
Experience in operating a personal computer, word processing, spreadsheet, and other specialty software programs.
LICENSES, CERTIFICATES, AND OTHER REQUIREMENTMust successfully pass criminal background and credit background check.
DESIRED EDUCATION AND/OR EXPERIENCE Associates or Bachelor's Degree in related field.
Accredited ACH Professional (AAP), Accredited Payments Risk Professional (APRP) Certified Treasury Professional (CTP) or similar related certification.
This position will generally be on-site at our Eau Claire, WI corporate office.
Are you ready to Make More Possible for a fast-growing company that promotes innovative thinking? This is the opportunity for you! What are you waiting for?Apply online at ccf.
us by August 10th!In evaluating candidates for this position, CCFBank may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position.
CCFBank is committed to fostering and cultivating an inclusive and diverse culture and we are proud to be an Equal Opportunity Employer, including disabilities and veterans.
We recognize our colleague's individual talents and unique perspectives to Make More Possible.
PI224853110 Recommended Skills Auditing Bank Secrecy Act Certified Treasury Professional Corrective And Preventive Action (Capa) Customer Service Finance Estimated Salary: $20 to $28 per hour based on qualifications.
You will maintain quality control of systems, policies and procedures and performs direct supervisory duties of department staff and coordinate staff for coverage in all related areas.
At CCFBank we are in the business of Making More Possible by delivering exceptional customer experiences in every interaction, every day! We strive to be the bank our communities trust to Make More Possible!You'll find purpose in your work at CCFBank, but you'll also find great benefits and a place filled with respectful, caring people.
We want our employees to enjoy good work-life balance and earn a great living wage.
CCF provides the training and developmental tools to excel at your job and move up to your next opportunity! Who is right for this job?Someone who is detail oriented, organized, and strategic.
Can work with all areas of the business and think analytically.
PRIMARY RESPONSIBLITIES:
The following duties are primarily performed and are essential for this position.
Employees are expected to be able to perform each of these job duties satisfactorily and successfully to be qualified for the position.
Other duties may be required and assigned.
Reinforces the application of superior customer service through his or her own example along with appropriate follow through with involved customers and employees.
Oversees the daily department functions; takes ownership and ensures timely responses are provided; ensures activities run smoothly and efficiently.
Assumes responsibilities in the absence of staff members or in overload situations.
Functions include but are not limited to:
Overdraft and daily account transaction processing; Processing checking, savings, safe deposit box, IRA and certificate of deposits accounts.
Online and Mobile Banking, online services including billpay and mobile deposit.
Debit Card, Wire, and ACH processing.
Legal requests including garnishments and levies.
Records requests and research for deposit accounts.
Audit of account opening and maintenance.
BSA/AML and Fraud alerts, cases, reviews and filings.
Provides supervision, guidance, coaching, recognition, motivation and training to department personnel; Ensures quality control and establishes customer service guidelines.
Monitors the productivity of department personnel to ensure processes are consistent and compliant.
Observes employee demeanor, answers questions and recommends corrective solutions to concerns, complaints or poor performance.
Performs personnel actions including performance appraisals, disciplinary actions, and interviewing candidates for employment; supervises the daily activities of the department including, but not limited to, effective delegation of assignments, developing work schedules and providing necessary training.
Collaborates and works with VP Deposit Operations on projects, initiatives and other duties as needed.
Assures regulatory and audit compliance, procedure quality control and recommends and initiates corrective actions; ensures the department is in compliance with established Bank policies, procedures and state and federal regulations.
Develops, administers, implements and enhances Operations systems.
Reviews existing systems and strategies for enhancements as a result of business goals, competitive pressures and to better serve customers; researches best practice operations methods.
Treats people with respect; keeps commitments; Inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions.
Assures compliance with all Bank policies, procedures and processes, and all applicable state and federal banking laws, rules and regulations; adheres to Bank Secrecy Act (BSA) responsibilities that are specific to the position.
Completes administrative tasks correctly and on time; supports the Bank's goals and values; benefits the Bank through outside activities.
Performs other duties as assigned.
EDUCATION AND/OR EXPERIENCE REQUIREMENTS Three (3) years of supervisory experience in the financial industry.
Seven (7) years of operations experience in a financial institution or business environment.
Experience in operating a personal computer, word processing, spreadsheet, and other specialty software programs.
LICENSES, CERTIFICATES, AND OTHER REQUIREMENTMust successfully pass criminal background and credit background check.
DESIRED EDUCATION AND/OR EXPERIENCE Associates or Bachelor's Degree in related field.
Accredited ACH Professional (AAP), Accredited Payments Risk Professional (APRP) Certified Treasury Professional (CTP) or similar related certification.
This position will generally be on-site at our Eau Claire, WI corporate office.
Are you ready to Make More Possible for a fast-growing company that promotes innovative thinking? This is the opportunity for you! What are you waiting for?Apply online at ccf.
us by August 10th!In evaluating candidates for this position, CCFBank may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position.
CCFBank is committed to fostering and cultivating an inclusive and diverse culture and we are proud to be an Equal Opportunity Employer, including disabilities and veterans.
We recognize our colleague's individual talents and unique perspectives to Make More Possible.
PI224853110 Recommended Skills Auditing Bank Secrecy Act Certified Treasury Professional Corrective And Preventive Action (Capa) Customer Service Finance Estimated Salary: $20 to $28 per hour based on qualifications.
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